Judith Shaul Norback is the director of Workplace and Academic Communication in the H. Milton Stewart School of Industrial & Systems Engineering. She joined the Georgia Tech faculty in 2000, and developed the Workforce Communication Program for industrial engineering students. A major component of the program includes workforce presentation instruction, which has been shown to improve student confidence and competency when making professional presentations, and has been incorporated into both the Capstone Design and Basic Statistical Methods courses. In addition to making ongoing improvements to the Workforce Communication Program, Norback actively engages in research on communication skills required for engineers to succeed in the workplace, and she develops assessment models for these skills. Her work has been supported by the National Science Foundation, the Alfred P. Sloan Foundation, and the Engineering Information Foundation, as well as by Georgia Tech alumni.
Formerly, she worked at Educational Testing Service where she identified the communication requirements for jobs and then founded and directed the Center for Skills Enhancement, Inc. Her clients included the U.S. Department of Labor, the National Skill Standards Board, the American steel industry, and many colleges and universities.
Norback has presented at many national conferences and has published articles in INFORMS Transactions on Education, the American Society for Engineering Education Annual Conference Proceedings, and IEEE Transactions on Professional Communication. Currently, she is focused on writing a book for John Wiley & Sons on Oral Communication Excellence for Engineers, which assesses the Capstone Design communication instruction. Additionally, she teaches a new course for graduate students on writing journal articles and develops performance assessments for communication instruction.